Social Media
Highlight a customer story
Paste the review. Naise finds the story inside it, the before, the turn and the result, and writes it as a post instead of pasting the quote over a gradient.
Watch the sessionThe brief Naise works from
We received this from customer name: 'paste the review'. Turn it into a post for platforms. Do not just quote it: find the story underneath, what their life looked like before, what changed, and what the result actually was. Keep any words inside quotation marks exactly as they wrote them, and mark clearly which parts are their words and which are ours. Write in our brand voice and end with a CTA to what you want people to do. Then flag anything in the review we should not repeat as a claim, and what to ask the customer for permission on before this goes live.
Highlighted words are the blanks you fill in. Leave one empty and Naise uses a sensible default.
Aisha, week four
The review reshaped into a story with the quote untouched, plus three permissions to get first.
Inputs it asks for
customer name
For example: Aisha
paste the review
For example: First routine I have kept past a month. The refill turning up is what did it.
platforms
For example: Instagram
what you want people to do
For example: share their own week-four story
Worth knowing
Naise reshapes a review into a story without changing what the customer said. Get their permission before you post it, and never edit words inside the quotation marks.